New Winner Club
Welcome to the Winner’s Club!
New Winner Club. New airs for the Club, new image, new name and new advantages, do you want to know them?
If you are part of the old Club, your card does not disappear. We present you the equivalences:
Club Winner is the loyalty card of Gran Casino Costa Brava. Now, for every euro you play in our machines, you will accumulate points that you can exchange for money to play, hospitality products, tickets to our shows… and many other advantages! and many other advantages!
Points, points and more points!
When you join the club, you will receive a card loaded with points to play for free. And it’s not just those promotional points that we’ll give you for free: you’ll also receive points to play with when you upgrade and on your birthday, or when you play promotional machines.
Gold, Platinum and Black members also get double or triple points when they participate in certain promotions.
Discounts on hospitality and tourist packages
Your Club Winner card guarantees you discounts every time you consume products from the bar or restaurant, or when you stay at our partner hotels.
Parking space
Free for our Gold, Platinum and Black customers.
Show tickets
Get free tickets for shows produced by GCCB.
Exclusive events
Only club members can access machine tournaments and exclusive parties.
Are you ready to join the Winner’s Club? Come to the Club Winner counter in the machines area or at the reception desk and fill out the membership form.
Frequently asked questions
Is the number of accumulated points taken into account?
The number of points earned with the game deployment is taken into account, not the number of points accumulated at any given time. In other words, we do not check how many points the account has accumulated at a given moment, but the number of points that have been earned with your game during the last month. You don’t have to try to accumulate 500, 2,000, 10,000 or 50,000 in the account. You can spend them. We will take them into account even if they are no longer in your account.
Are promotional points added up to change category?
No. The gift points (promotional points) you get (when you upgrade, on your birthday, etc.) will not count towards upgrading. Only the coin in points you get from your game (coin in).
What is coin in?
It is the total amount of credits you play in a machine. For example, if you introduce 10 euros in a machine, it will give you money back in prizes that you can withdraw or continue playing. If you decide to continue playing, you will get points both for the 10 euros you have introduced in the machine and for all those you have replayed.
In what period of time do I have to get the points to change category?
The level upgrade is performed automatically, provided that the client meets the established criteria. This process occurs upon reaching the threshold corresponding to the level in question. The calculation is based on the client’s accumulated play during the last 90 days; if this accumulated play is equal to or higher than the threshold defined for that level, the client is automatically upgraded.
The calculation for downgrading is made on two pre-set half-yearly dates: June 30 and December 31 (depending on the club’s configuration), so that the effective date of downgrading will be July 1 and January 1. For this purpose, the customer’s accumulated play over the last six months is recalculated and compared with the threshold defined in the club levels adapted to the 6 months.
How are the 90 moving days calculated?
The starting point is always “today”, i.e. the day on which the customer is in the Casino using the card and accumulating points. Therefore, in order to make the calculation, the points earned on the day of consultation and the previous 89 days (in total, 90 days) are added up.
In other words, if a customer comes on July 29 and wants to know how many points he/she has left to upgrade, the system will indicate the points accumulated in the 89 days prior to that date.
If he comes back on August 15 and consults again, the system will show him the sum of the points obtained in the 89 days prior to August 15.
The points per category and per quarter are as follows:
- Emerald Climb: 1,731 points.
- Upgrade to Ruby: 5,784 points
- Sapphire Upgrade: 23,076 points
- Upgrade to Diamond: 92,307 points
Expiration of points
Visit other casinos with your Club Winner card!
If you are a member of Club Winner and visit any of our casinos in Spain, you can enjoy all these advantages:
Free admission | Free welcome drink | Free parking*.
(*) Parking under availability.